Experience
Online Business and Technical Consultant
Whole Spice Inc. · Remote · Jun 2025 – Present
- Built Zebra label automation with lot-number and QR integration tied to Fishbowl workflows.
- Created custom Fishbowl reports to improve production visibility and decision speed.
- Delivered technical and marketing consulting support focused on operational efficiency.
EPM (via Magnit, Apple programs)
Magnit · Santa Cruz County, CA · Apr 2023 – Sep 2024
- Oversaw mobile, desktop, and cloud deliverables across multiple applications and releases.
- Implemented processes that reduced development time and improved quality outcomes.
- Built metrics and release tracking systems to improve execution visibility across design, engineering, and QA.
Senior Program Manager
Google · Sunnyvale, CA · Apr 2015 – Mar 2023
- Led a manual testing organization scaling to 70+ testers supporting 40+ applications.
- Built metrics frameworks and dashboards to improve performance management and delivery quality.
- Managed vendor and financial operations (POs, SOWs, P&L) across multiple partners.
- Pioneered accessibility testing standards and launch-readiness review practices.
Expert SRE
Acxiom · Foster City, CA · Oct 2013 – Apr 2015
- Led Hadoop cluster deployment from proof of concept through production rollout.
- Architected bare-metal and VMware/Chef automation patterns for platform reliability.
- Contributed to SDN and infrastructure standards in cross-vendor environments.
Earlier Experience
Apple (Senior QA Engineer, 2008-2013), Proofpoint (Senior QA Engineer and Project Lead, 2006-2008), Nokia (QA Team Lead, 2000-2006), and Columbine JDS (Consultant, 1998-2000).